I had the opportunity to configure a new Cisco 4321 router the other day. Opened the box and plugged in the power which by the way is via an external power supply that has a� Mickey Mouse (C5) connector! Waiting in excitement for the router to boot… After some time I realised the router wasn’t booting. The error was: unable to open bootflash:xdsl/packages.conf (14) My output from SecureCRT: Great! Brand new out of box router from Cisco that doesn’t boot!